Professional Experience

Hines is a privately owned global real estate investment, development, and management firm with a presence in 395 cities in 30 countries and $97B assets under management and more than 96M square feet of assets providing third-party property-level services.

• Direct the corporate real estate and facility operation supporting the headquarters campus for a $3.3B global biotech company.
• Directed, mentored, and coached the facilities operations, engineering, and events team. Developed and set team and individual strategies and priorities.
• Responsible for developing, managing and reporting operation financials (PnL); $8M annually.
• Planned, led, and managed capital improvement projects; $4M annually.
• Oversaw contracts with vendors and suppliers, ensuring that services and amenities contribute to a positive, safe, and engaging work environment.
• Led sustainability and technology initiatives, promoting environmental responsibility and operational excellence.
• Demonstrated success in leading change, driving innovation, and achieving significant cost savings and operational efficiencies in a continuous improvement environment.
• Responsible for key performance indicators (KPIs) to the client and key firm leadership monthly, quarterly, and annually.

Headquartered in suburban Chicago, Illinois and offices in Washington, D.C., the American Academy of Pediatrics is the largest professional association of pediatricians in the United States.

• Led the division of Operations and Facilities, directed the strategic reform of the operations budget, optimized the financial management approach to align resources with identified division and overall academy goals.
• Key leader in construction of the Academy’s new $50 million, 183,000-square-foot member centric professional office headquarters, including a successful phased relocation of all 600-professional staff, ensuring continuous operations.
• Lead the design and implementation of a multiple cloud-based operating and management systems including a mechanical building administration system, an on-demand work order application, security surveillance and access controls, interactive digital wayfinding and signage, point of sale software, and web-to-print digital storefront.
• Restructured the Academy’s print media production business unit, advancing production equipment and expanded key capabilities and service offerings.
• Initiated an Emergency Response Management Team, including introducing life safety training and development of critical policies, procedures, and standards.