CORPORATE REAL ESTATE • FACILITIES • OPERATIONS
Authentic, Transformational Leader Driven by Challenge, Undeterred by Obstacles, and Committed to Setting a High Standard of Excellence.
Senior-level strategic advisor and accomplished operations and facilities management leader who is performance-focused and results-driven, armed with extensive experience in strategic planning, operational improvement, and process enhancement. An innovator and change agent with superior communication and unique technical skills to deliver improved business processes and problem solve. A mentor and partner who builds dynamic and performance centered teams encouraging a culture of engagement and value.
Areas of Focus & Leadership
- Corporate Real Estate
- Property Management
- Facilities Management
- Tenant and Lease Management
- Multi-site Operations (Regional & National)
- Financial Management and Analysis
- Budget and Forecasting
- Revenue and Profit Maximization (P&L)
- Strategic Analysis and Planning
- Construction Management and Planning
- Capital Project Management
- Key Performance Indicators (KPIs)
- Contract and Procurement Services
- Technology Innovation
- Client Relations & Account Management
- Leadership and Team Building
- Performance Coaching and Succession Planning
- Labor Relations
- Business Process and Quality Improvement
Notable Accomplishments
Leading with Technology
- Directed organization and customer-facing enterprise resource planning (ERP) processes to automate, customize, manage, and integrate with key business systems, including financials, sales, customer (CRM), and human capital management focused on increasing process efficiencies, accelerate business performance, and lowering expenses.
- Led system lifecycle system requirements, architecture design, development teams, quality assurance methods, and go live launches of many cloud-based enterprise operating systems and web-based platforms, including the of the first Illinois college campus mobile credential technology.
Optimization of Business Operations
- Drove high-performing retail team while overseeing all aspects of sales channel initiatives increasing revenue by $500K. Integrated innovation philosophies and tools, including cloud e-commerce, order fulfilment, shipping, taxability, and web analytics solutions to improve selling opportunities, increase revenue, and insured operating efficiencies. Developed private label merchandise and created wholesale manufacturing relationships to drive gross margins to top 55%.
- Redesigned the campus culinary, dining, and retail business unit, moving from an outsource model to an internal operating infrastructure. Reimagined and transformed the operation from the bottom up, including moving from an administrative to a chef lead management methodology. Change resulting in lower operating and labor costs, higher gross margins, improved product deliverable, and enhanced customer satisfaction.
Award Winning Capital Development
- Designed to support current and future generations of pediatricians in their work on behalf of children, a new five-story, 183,000-square-foot new headquarters of the American Academy of Pediatrics offers energy efficient building systems, sustainable construction, and offers extensive daylighting featuring a colorful, light-filled design with transparent fins radiating from each façade. In addition to workspace for the Academy's over 500 professional staff, the building includes an expansive conference center to host meetings for the Academy's physician members.
- Design and construction of the Daniel L. Goodwin Hall of Business, an Award Winning 125,000 square-foot instruction facility, featuring a 600-seat auditorium for presentations and lectures from leading business thinkers; a state-of-the-art Bloomberg Trading Lab providing students with access to peer-ranked investment simulations; licensed Starbucks café, and a 6,000-square-foot “Global Hall” entrance area that includes an etched glass globe, digital stock ticker and billboard-sized high-definition media wall that can broadcast business news from across the world.
- Led the expansion of the University reach to the United States southwest. Drove efforts in responding to the Arizona H.E.A.T. initiative to become the first Catholic institution of higher education in the state of Arizona. Directed the $10M, 70,000-sq.-ft. adaptive reuse of the Mesa Arizona historic Southside Hospital to become the Award-Winning learning and operational hub for the University, Willis Gillett Hall.
Professional Highlights
- Developed and implemented short- (SRP) and long-range (LRP) organizational operational plans, strategies, and financial goals.
- Key leader in business efficiencies while working within budgetary guidelines. Strategically responded to operation and project spending while maintaining accurate fiscal year forecasting.
- Designed and integrated innovative operating plans to decisively align staffing levels and functional expenses to ensure overall organizational performance improvement.
- Lead $500M+ capital development projects, including the budgeting, design, construction, and commissioning; responsible for the selection and management of the project and build teams.
- Integrated programs to promote a positive environment for employees; expanded and encouraged professional development through trainings, conferences, and trade learning opportunities.
Professional Affiliations and Awards
Professional Affiliations
Professional Affiliations
Professional Affiliations
- National Association of College and University Business Officers (NACUBO)
- Central Association of College and University Business Officers (CACUBO)
- International Facility Management Association (IFMA)
- Building Owners and Managers Association (BOMA)
- Institute of Workplace and Facilities Management (IWFM)
- APPA: Leadership in Educational Facilities
Awards
Professional Affiliations
Professional Affiliations
- Spotlight Award, American Academy of Pediatrics, 2017
- Best Project in the Midwest Award, Engineering News-Record Magazine, 2016
- Value of Stewardship Award, Benedictine University, 2015
- Environmental Excellence Award of Merit, Arizona Forward, 2013
- Best Rehab Construction Merit Award, Chicago Building Congress, 2013
- Merit Award, Association of Licensed Architects, 2012
- Eagle Honor Award, Benedictine University, 2010
Acumen and Activities
Technical Knowledge
Microsoft Office Applications (Office 365, Word, Excel, PowerPoint, Outlook, Project, SharePoint, Teams, and OneNote) |JDE | COUPA S2P| GRMS | NEXUS| Oracle | Salesforce CRM |Adobe Commerce Cloud| AutoCAD | CMMS (PRISM, Facility 360, Maximo, Fiix, Aware) Adobe Creative Suite (Photoshop, Illustrator, and InDesign) | Windows and Macintosh Operating Systems
More about Chad
Youth Coach, Baseball, Basketball, and Football. Former Treasurer, Homeowners Association. Proud Father & Husband.
Education
Bachelor of Arts in Political Science
The University of Toledo
Toledo, OH
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